Privacy Policy

Winsome Girl Pty Ltd (trading as Winsome Girl) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit and shop at winsomegirl.com.

By using our website you agree to the collection and use of your information in accordance with this policy. If you have any concerns about your privacy please contact us at info@winsomegirl.com before making a purchase.

Information We Collect

When you visit our website or place an order we may collect the following personal information:

Name
Email address
Shipping and billing address
Phone number
Payment information — processed securely via Shopify. We do not store your credit or debit card details.
Order history and purchase information
Device and browser information collected automatically via cookies
Communications you send us including emails and contact form submissions

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and customer service requests
Send marketing emails if you have opted in — you can unsubscribe at any time
Improve our website, products and services
Comply with legal obligations
Prevent fraud and protect the security of our website

Payment Security

All payment transactions are processed securely through Shopify's encrypted payment system. Winsome Girl does not store, access or retain your credit card, debit card or banking details at any time. For more information on Shopify's security standards please visit www.shopify.com/security.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

Shopify — our e-commerce platform
Australia Post and DHL Express — our shipping carriers
Afterpay, Paypal and Klarna — buy now pay later providers
Google Analytics — website analytics
Email marketing platforms — for order and marketing communications

These service providers are required to protect your information and may only use it to provide services on our behalf. We do not sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website traffic. Cookies are small text files stored on your device.

You can choose to disable cookies through your browser settings, however this may affect the functionality of certain features on our website. By continuing to use our website you consent to our use of cookies.

Email Marketing

If you subscribe to our newsletter or opt in to marketing communications, we may send you emails about new arrivals, promotions, style guides and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at info@winsomegirl.com.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations and resolve any disputes. If you would like your personal information deleted, please contact us at info@winsomegirl.com.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Lodge a complaint with the relevant data protection authority in your country

To exercise any of these rights please contact us at info@winsomegirl.com.

Trademarks & Intellectual Property

All brand, product, service and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service or process does not imply recommendation, approval, affiliation or sponsorship by Winsome Girl. Nothing contained on this website shall be construed as conferring any licence or right under any patent, copyright, trademark or other intellectual property right of Winsome Girl or any third party, except as expressly stated.

Copyright

You are authorised to view, copy, print and distribute documents on this website for informational purposes only, provided that any copy includes the following copyright notice: Copyright © 2026 Winsome Girl Pty Ltd. All rights reserved.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information please contact us at info@winsomegirl.com or visit our Contact Us page.