Shipping
Dispatch Times: Please note that dispatch times may vary. Typically, orders are dispatched within 1-2 business days during normal periods and 3-6 days during peak sale periods (excluding public holidays and weekends).
Delivery Rates and Times: The final delivery rate will be calculated at checkout. Please refer to the table below for the cost details for each country.
SHIPPING COSTS BY TOTAL ORDER VALUE (AUD)
Destination |
Australia |
Express Shipping est. delivery 1-2 business days |
FREE (Orders over $100) |
Destination |
Rest of the World |
Standard Shipping est. delivery 5-10 business days |
FREE (Orders over $200) |
Express Shipping est. delivery 3-7 business days |
FREE (Orders over $400) |
TAXES & DUTIES
Please note taxes and duties may be charged for non-AU orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery. If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.