Delivery & Shipping Information
π¦ Dispatch Times
Please note that dispatch times may vary:
- Normal periods: Orders are typically dispatched within 1-2 business days.
- Peak sale periods: Orders may take 3-6 business days to be dispatched.
- Public holidays & weekends: Orders are not processed or dispatched.
β° Daily Cut-Off Time
- Orders placed before 1:00 PM (AEST) will be processed on the same business day.
- Orders placed after 1:00 PM (AEST) will be processed on the next business day.
π Delivery Rates & Times
Shipping Costs by Total Order Value (AUD)
π Australia
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Express Shipping | 2-4 business days | FREE (Orders over $100) |
| $10 (Orders under $100) |
π Rest of the World
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard International | 7-12 business days | FREE (Orders over $200) |
| $20 (Orders under $200) | ||
| Express International | 4-7 business days | FREE (Orders over $400) |
| $40 (Orders under $400) |
πΒ Taxes & Duties
Please note that taxes and duties may apply to non-AU orders. Customers are responsible for any applicable customs fees, import duties, and taxes, even if the shipment is refused upon delivery.
- Customs authorities require us to declare the order value on the package.
- Customs agents may delay or reject shipments at their discretion.
- If additional fees are required, they must be paid by the customer for the package to clear customs.
- If you refuse to pay any customs charges, your package will be returned to us, and we will refund your order minus any incurred shipping costs.